Licensing & Regulatory Oversight

PIN-UP is a lawfully operated online betting platform managed by Carletta N.V., functioning under internationally recognized gambling regulations. We maintain full legal clarity, uphold player rights, and ensure fairness in all gaming services — with a focus on Nigerian players and users in legally authorized regions.

Company & License Details

Platform: PIN-UP
Operating Entity: Carletta N.V.
Company Registration ID: 142346
Authorized License No.: OGL/2024/580/0570
Issued By: Curaçao Gaming Control Board
Corporate Address: Dr. Henri Fergusonweg 1, Curaçao
Correspondence Address: Chuchubiweg 17, Willemstad, Curaçao
License Status: Verified & Active
Check License: Visit the Curaçao Gaming Control Board website and input license number OGL/2024/580/0570 to confirm validity.

You can also find a link to license details on the official website, that practically confirms current legality:

Payment Gateways & Authorized Agents

All monetary transactions — deposits and withdrawals — conducted on the PIN-UP platform are processed through licensed financial operators within the EU.

Authorized Financial Partners:
B.W.I Black-Wood Limited

  • Region: Cyprus
  • Address: Panagioti Toumazou, 37 Episkopi, 4620, Limassol

Carletta Limited

  • Region: Cyprus
  • Address: Riga Feraiou, 7-9 Lizantia Court, Office 310, Agioi Omologites, 1087, Nicosia

These financial agents follow EU compliance laws to provide users with safe, legal, and monitored payment services.

Regional Access & Legal Responsibilities

PIN-UP only permits access from countries where online gambling is not prohibited. Users located in blocked regions are not allowed to engage with the platform.

Prohibited Locations Include (but are not limited to):
United States, United Kingdom, Netherlands, France, Italy, Spain, Lithuania, Latvia, Curaçao, Cyprus. Please refer to the Terms of Use for the full list.

It is every user’s duty to ensure that their engagement with the platform complies with local laws in Nigeria or any other jurisdiction they reside in.

Software Provider Limitations

Some third-party software suppliers enforce geo-restrictions on their games. As such:

NetEnt-branded slot titles may not be accessible in certain areas, including Nigeria. These include:

  • Guns & Roses
  • Jimi Hendrix
  • Motörhead

Additionally, Universal Monsters slots (Frankenstein, Dracula, The Mummy, etc.) are available only in select European jurisdictions.
Jackpot pool games may be limited in countries such as Australia, Israel, and Spain.

To view detailed game availability, consult our Game Terms & Rules page.

Personal Data & Security Standards

PIN-UP is committed to protecting user data and applies internationally recognized privacy protocols:

Data Processor: B.W.I Black-Wood Limited (Cyprus)
GDPR Alignment: Fully aligned with EU Regulation 2016/679
KYC Checks: Required for all player accounts
AML Enforcement: Active anti-money laundering practices in place

User information is securely encrypted, stored responsibly, and never traded or sold. Please read our Privacy Policy for more.

Age Limitation & Safer Gaming

Only individuals aged 18 years or older are permitted to register and use PIN-UP.

We take responsible gambling seriously and provide control features such as:

  • Account self-exclusion tools
  • Limit-setting options for deposits and wagers
  • Time tracking and usage alerts
  • Reality check notifications

Visit the Responsible Gaming page to find out more or seek assistance.

Customer Assistance

For any concerns about licensing, user rights, or regulatory matters, contact our compliance team:
📧 Email: [email protected]
⏱️ Standard Reply Time: Within 48 hours

For support regarding gameplay, payments, or technical issues, please use the Contact Us section on our site.

Legal Confirmation

By using PIN-UP, you certify that:

  • You are 18 years of age or above
  • You are not accessing the platform from a restricted location
  • You are aware of and follow your national gambling laws
  • You accept and agree to our Terms and Conditions